The onset of the COVID-19 pandemic has sent millions of workers home to complete their daily duties. It is no longer a trend, but a necessity for businesses to complete their work and stay open during this crisis. As a result of this, there are now thousands of team leaders who are finding they need a whole new approach to managing their teams.
Many team leaders were thrown into these situations without a lot of time to prepare and may be finding these new work conditions a bit scary. This list will help you deal with the new system of remote working and provide tips on how to manage your team remotely.
Check-In Daily With Your Team
When checking in with your team members, you want to keep it as personal as possible by using video chats to connect with them. Phone conversations and emails will only get you so far, so you need that one-on-one meeting to check on how they are doing and address any questions or concerns. Google’s Team Hangouts or Skype are excellent platforms to use and can even provide you a way to connect with more than one team member at a time. At 98 Buck social, we have several divisions that require constant communication between managers, including our social media resellers team, social media managers, SEOs, and more. It would be impossible to maintain proper communication without the use of this technology.
Keep Communications Open
Remote working has a lot of benefits, but it also has a disadvantage in that your team members can begin to feel isolated and alone. Working in an office environment and then suddenly being thrust into a quiet home setting can be unsettling, but having open communication lines with the office will help immensely. Make sure your team members know they can reach out to you, and check in often to offer support.
Expectations Should be Clear
Your team will need to know your expectations. Make it clear what you expect them to do and create realistic expectations as to when and how you want their work completed. Set your team up to succeed by clearly stating both tasks and the reasons for them. Make sure the deliveries for all assignments are achievable and ensure all team members understand how you will measure success.
Do Not Focus on Activity, but Rather Outcome
You will find managing your team remotely means you cannot control every aspect of the work being done. Do not try to manage every aspect of your team’s work if they are distributed across different locations. Put your focus on the hours worked and the outcomes from those hours to measure your team’s productivity.
Productivity is going to look a lot different in the remote work situation, then it did in the office environment. Your team is going to need the flexibility and freedom to get their assignments done on a schedule that helps them be their best. As long as you have clearly assigned projects and explained dead-lines, your team will need your flexibility to allow them to complete their tasks on a schedule that meets their needs.
Make Sure the Team has the Resources They Need
All team members are going to need the technology necessary to work remotely. You will want to ensure all members have the tools they need, such as laptops, mobile devices, and high-speed internet. Not all members should be expected to have these tools, and as a manager, it will be your responsibility to ensure they have them.
With the uncertainties presented by COVID-19, thousands, if not millions of employees, are now facing new policies regarding their ‘workplace.’ Working remotely presents challenges to both the team and their managers on effectively keeping businesses on track. But these tips will help you stay connected, keep your team focused, and continue the successful work ethics you have established with your team.